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Frequently Asked Questions
Shipping and Orders
The delivery time for your order can vary depending on several factors, including your location, the shipping method selected, and the availability of the items you've ordered. Typically, we aim to process and dispatch orders within 1-2 business days after payment confirmation. Once your order has been shipped, the estimated delivery time can 4-6 days.
Yes, orders can be canceled within 24 hours of placement. However, please note that if your order has already been processed or shipped within this timeframe, cancellation may not be possible. To request a cancellation, please contact our customer support team as soon as possible with your order details.
No, currently we do not offer international shipping. We apologize for any inconvenience this may cause. However, we're constantly evaluating our shipping options, and we may expand our services in the future. Thank you for your understanding.
Unfortunately, once an order has been placed, you cannot modifications to the order or shipping address. However, if you need to make changes, please contact our customer care team as soon as possible with your order details and the requested modifications.
No, our prices are inclusive of all taxes and shipping fees. The price you see during checkout is the final price you'll pay, with no hidden costs. We believe in transparency and strive to provide a seamless shopping experience for our customers.
Once your order has been shipped, you should receive an order confirmation email containing a tracking number. Use the tracking number provided in your order confirmation email or on our website. Enter the tracking number in the designated field to track your shipment's real-time status.
If you still have trouble tracking your order after following these steps, please reach out to our customer support team with your order details, and we'll be sure to help you promptly.
Return and Refund
Yes, you can return an item if you've changed your mind within our 7-day refund policy. We understand that circumstances may change, so we provide a window for returns in such cases. Please ensure that the item is in its original condition with all tags and packaging intact.